Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names, Email Addresses, and Job Titles
• Business Contact Information
• Billing and Payment Details (Processed securely via Stripe)
• Information provided during technical support requests

2. Automatically Collected Data

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site.

This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:

• To facilitate account creation and logon process.
• To fulfill and manage your orders and subscription plans.
• To send administrative information to you regarding our AI engine updates.
• To protect our Services from fraudulent activities.
• To respond to legal requests and prevent harm.

4. Sharing Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors (like AWS, Azure, Google Cloud) who perform services for us.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All data processed by our AI engines is anonymized and encrypted at rest (AES-256) and in transit (TLS 1.3). Access to production environments is strictly limited using role-based access control (RBAC) and zero-trust architectures.

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. International Transfers

Our servers are located in the United States and the European Union. If you are accessing our Site from outside these regions, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

8. Your Privacy Rights

In some regions (like the EEA, UK), you have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information.
• Request rectification or erasure of your data.
• Restrict the processing of your personal information.
• Data portability.

To exercise these rights, please contact our Data Protection Officer at [email protected].

9. California Residents (CCPA)

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

10. Cookies & Tracking

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

11. Contact Us

If you have questions or comments about this notice, you may email us at [email protected] or by post to:

A4Everyone
742 Evergreen Terrace, Innovation District, 4th Floor
San Francisco, CA 94105
United States