What is the Thai Airways Flight Cancellation Policy?

  • As per Thai Airways flight cancellation policy, you get 24 hours or a day from booking to cancel the ticket for free. However, the cancellation fee applies if you fail based on cancellation time, route, and destination.
  • Thai Airways provides refunds for refundable tickets after deducting cancellation charges in case they cancel it after the risk-free period.
  • There is no refund for non-refundable ticket holders if they cancel tickets after the risk-free period.
  • If you cancel the booking due to the death or bereavement of a passenger or close family members, the airline waives the cancellation fee. However, you need to submit the certificate as proof.

How do I Cancel my Thai Airways Flight?

There are several ways to cancel your Thai Airways flight based on the source through which your booking is made, including Online via the website, call centre, and at the airport. However, you can opt for the online option as it is simple and quick. For the bookings which are made via a travel agency, they can contact their agent directly. Let’s check out the step-by-step method.

  1. Head to the Thai Airways official site and log in
  2. Else go to the ‘My booking’ section on the homepage
  3. Provide the Thai Airways booking reference number and surname, and click on ‘Find my booking.’
  4. Choose the ticket for cancellation and click on ‘cancel the booking.’
  5. Proceed with the cancellation and complete the procedure by following the prompt on the screen.

How many Charges do I have to Pay for Flight Cancellation?

The cancellation fee is based on various factors, including the time of cancellation, route, destinations, etc. You only need to pay a cancellation fee if you cancel the ticket on the same day. You can also speak directly to the Thai Airways representative about the exact charges.