Tag: Customer Journey

Piers Horak, Chief Executive Officer at The ai Corporation – AITech Interview

Piers Horak, Chief Executive Officer at The ai Corporation – AITech Interview

The trend of Abuse of Genuine fraud is noticeable despite advancements in mobile wallet payments. How do your AI-driven scoring systems combat this complex fraud type in the industry? Our teams identify Abuse of Genuine fraud by using enhanced behavioural profiling across extended periods and utilising sector-specific data in full to enable us to create…

Top Ways to Improve CSAT Which Leads to Build Customer Loyal

Top Ways to Improve CSAT Which Leads to Build Customer Loyal

In the digital world, the way of doing business has also shifted to virtual online spaces. It is the demand of the modern competitive business landscape. However, one thing that needs attention is the customer satisfaction score, which comes with providing a good customer experience. Here is a fact for you–“according to a report by Bain &…

Capitalizing on the Cognitive Revolution with AI-Powered Branding Strategies

Capitalizing on the Cognitive Revolution with AI-Powered Branding Strategies

Generative AI technology like ChatGPT has brought the world one step closer to the futuristic society envisioned by forward-thinking science fiction writers. But will this future be a utopian or dystopian one? Time will tell. In the meantime, businesses must understand and leverage AI’s burgeoning influence over the zeitgeist to build favorable public sentiment about…

Celebrating Women Leaders Shaping the Future of Marketing with Gen AI

Celebrating Women Leaders Shaping the Future of Marketing with Gen AI

Empowering Change: Women Leading the Generative AI Revolution in Marketing for International Women’s Day Shaping the Future: Women Leaders Spearheading Generative AI and Marketing Innovation for International Women’s Day Celebrating Women Leaders Shaping the Future of Marketing with Gen AI “Inspire change” sets the tone for this year’s International Women’s Day theme. It’s a fitting…

Next-Level Customer Experience: 3 Innovative Strategies for Tech Leaders

Next-Level Customer Experience: 3 Innovative Strategies for Tech Leaders

Over the last few decades, innovative technologies have changed the future of business dynamics. Therefore, every industry uses the latest technologies to move forward, and CIOs are responsible for driving such technological changes within organizations. According to Globe Research, it has been witnessed that more than 27.7% of digital transformation for better customer experience (CX)…