Unleashing the Power of Hybrid Cloud Computing
In today’s rapidly evolving technological landscape, hybrid cloud computing is reshaping the future of IT infrastructure. Its adoption has become a critical component for modern businesses striving for efficiency and agility. Understanding Hybrid Cloud Environments Recognizing the various environments within a hybrid cloud is essential, as they directly impact a company’s ability to optimize operations. Large…
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Women in AI: Driving Innovation, Inclusion, and Ethical Tech
Artificial intelligence (AI) is transforming economies, societies, and industries in real-time—it is no longer a concept confined to science fiction. According to the World Economic Forum (WEF), women make up only a small portion of the global AI workforce, despite AI being an integral part of everyday life. This imbalance goes beyond a diversity issue;…
Role of AI in Chatbots: Revolutionizing Customer Engagement
In today’s digital-first world, businesses and consumers rely heavily on real-time, intelligent interactions. AI-powered chatbots have emerged as a game-changer, transforming customer service, sales, and overall user experience. With advancements in machine learning (ML) and natural language processing (NLP), AI chatbots are making conversations more human-like, efficient, and personalized. Enhancing Customer Support Traditional customer support…
Exploring the Growth and Potential of Artificial Intelligence Technology
Artificial intelligence (AI) has become one of the most revolutionary advancements in modern technology. From transforming industries to improving daily interactions, AI-tech is redefining how humans engage with machines and data. With developments in Generative AI and deep learning, artificial intelligence technology continues to expand, leading to remarkable innovations. The Growth of AI-Tech Across Industries AI-tech…
Exploring AI in Emotion and Sentiment Analysis
Businesses today possess vast databases of customer information, but uncovering valuable insights within this data remains a significant challenge. Artificial intelligence (AI) now enables businesses to recognize emotions and sentiments within large datasets, offering transformative potential. However, to fully leverage this technology, businesses must commit to deeper investments. This discussion explores the current impact of…
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Feedzai’s AI Technology Earns Industry Recognition by Chartis
Feedzai, the world’s first RiskOps platform, has achieved two significant accolades from Chartis Research. We are proud to be recognized as the leading AI-driven anti-fraud platform and to rank among the top 5 overall in the prestigious RiskTech AI 50 2024 rankings. These achievements underscore Feedzai’s pioneering role in leveraging artificial intelligence and machine learning…
Improving Customer Satisfaction with Digital Experiences
In today’s digital age, a seamless online experience is no longer a nice-to-have, it’s a must-have.
Mat Johnson
AI 2025 Insights Roundup on Adoption & Marketing Efficiency
Artificial Intelligence (AI) is fundamentally reshaping the dynamics of modern business, offering unprecedented opportunities to redefine operational efficiency, customer engagement, and strategic decision-making. As 2025 approaches, both the MarTech landscape and the broader AI technology industry are evolving rapidly. Businesses are compelled to adapt to this transformative era by exploring new strategies, tools, and frameworks…
Incorporating AI into Your Product Strategy? Here are Three Things to Keep in Mind.
Artificial intelligence (AI) is profoundly reshaping the way organizations operate today. Its influence spans from enhancing customer experiences to streamlining internal processes, leaving a significant mark across industries. Estimates suggest that by 2030, AI could contribute an astounding $19.9 trillion to the global economy, emphasizing its transformative potential. Naturally, product teams are feeling the effects…
Enhancing Holiday Offers and Experiences Through the Power of Smart Data
In recent years, competition among travel service providers has intensified due to the global resurgence of the tourism sector. Launching generic vacation promotions is no longer sufficient to attract today’s discerning travelers. The differentiating factor lies in harnessing smart data to deliver tailored holiday offers based on individual preferences. This article explores how tourism companies…
Pioneering 2025: AI’s Role in Digital Transformation
Artificial Intelligence (AI) has evolved from a mere buzzword to the driving force behind a transformative wave of digital innovation. As we approach 2025, AI’s integration into business strategies is reshaping industries and paving the way for groundbreaking advancements. From machine learning to natural language processing (NLP), digital transformation is experiencing a seismic shift. Let’s…
Your brand lives (or dies) in the contact center
Branding profoundly shapes customer experiences. While many global brands are easily identified by their logos, jingles, or color schemes, branding extends well beyond these visual elements. It should be woven into every interaction with customers — and no touchpoint is more essential than the contact center. As the frontline of customer engagement, contact centers significantly…
Unlocking Business Potential: The Fusion of AI and Data Management
Today, enterprises find themselves on the cusp of a transformative era, poised to unlock unprecedented business value by harnessing the full potential of AI. According to McKinsey, 44% of companies implementing AI report reduced operational costs, with many also experiencing revenue growth. However, successful AI adoption and modernization involve more than just deploying the latest…
Piers Horak, Chief Executive Officer at The ai Corporation – AITech Interview
The trend of Abuse of Genuine fraud is noticeable despite advancements in mobile wallet payments. How do your AI-driven scoring systems combat this complex fraud type in the industry? Our teams identify Abuse of Genuine fraud by using enhanced behavioural profiling across extended periods and utilising sector-specific data in full to enable us to create…
Data-Driven Personalization: Boost eCommerce Success in 2024
The digital landscape is evolving rapidly, with customer expectations reaching new heights. Gone are the days of generic marketing campaigns and one-size-fits-all customer experiences. Today, consumers crave personalized interactions that resonate with their unique needs and preferences. This is where data analytics emerges as a game-changer for eCommerce businesses. By harnessing the power of data,…
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Boost eCommerce Sales with CRM Analytics
The digital landscape has transformed the way businesses interact with customers. For eCommerce platforms, understanding and responding to customer needs is paramount. This is where CRM analytics comes into play. By harnessing the power of data, eCommerce platforms can gain invaluable insights into customer behavior, preferences, and buying journeys, enabling them to optimize sales and…
AITech Interview with Hussein Hallak, Co-founder of Momentable
Hello Hussein, can you share with us your professional journey and how you became involved in the field of AI and technology, leading to your role as co-founder of Momentable? I’ve always been fascinated with technology and sci-fi. AI is one of those things that sticks in your mind, and you can’t help but think…
Data Democratization on a Budget: Affordable Self-Service Analytics Tools for Businesses
Business in a dynamic environment no longer considers data a luxury; it’s the fuel that makes wise decisions and drives business success. Imagine real-time insights at your fingertips regarding your customers or the ability to identify operational inefficiencies buried in data sets. Be empowered to drive growth by making data-driven decisions that enable you to…
Top Ways to Improve CSAT Which Leads to Build Customer Loyal
In the digital world, the way of doing business has also shifted to virtual online spaces. It is the demand of the modern competitive business landscape. However, one thing that needs attention is the customer satisfaction score, which comes with providing a good customer experience. Here is a fact for you–“according to a report by Bain &…
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Co-Founder and CEO at Techwave, Raj Gummadapu – AITech Interview
Raj, please share key insights into your role as the Founder and CEO of Techwave and your journey contributing to its rapid growth. As the Founder and CEO of Techwave, my journey has been one of relentless pursuit of excellence and innovation. Steering Techwave from its inception to becoming a global leader in digital transformation…
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